University System of Maryland and Affiliated Institutions
AlephRx (version 1.0) Release Notes
AlephRx is a trouble reporting database for the USMAI Aleph version 16 implementation. AlephRx does not include trouble reports for Aleph version 15.
When submitting an AlephRx report all of the fields on the web form are required except for "submitted by". This field is to be used when a report is submitted for another person.
Reports are submitted to the AlephRx database when the "submit" button is selected on the web form. Emailing of the report does occur until the email configuration is confirmed.
Email configuration allows users to specify COI email reflectors or additional individual emails to the email function of the web reports. An email must be "checked" in order for it to be used in the email function.
Additional emails added to reports and replies are not saved with the original emails. This means that when you add an additional email in the email configuration it will be used for the emailing of that report or reply only. Any subsequent replies to that report using AlephRx will not include those additional emails unless the user that is replying also adds those additional emails.
To avoid duplication, search the existing entries before submitting a new entry.
ITD Aleph staff will review the entries on a regular basis during normal business hours.
If you have an emergency (for example, Aleph is down) submit an entry AND call the ITD Help Desk at 1/301-405-9188. The voice mail for this phone is periodically monitored outside of normal business hours.